Thwack Solarwinds Digital Kosovo – Integrating Kosovo into digital world

Name: Thwack Solarwinds

What is thwack and why does it benefit me? Simply put, thwack connects you with more than 130,000 community members who have contributed to help us make superior products, provide educational IT content, and most importantly, help IT professionals do their jobs better. Here we put you in direct contact with the people who manage and develop our products, here is where you have a say in the direction of our products, and here is where you get support and answers on the fly without having to pick up the phone. Crazy, huh? A company that actually listens to their customers. And you're just now getting here! Without further ado, allow me to show you what you've been missing.

Required Action

Add Kosovo to list of supported countries and in profile creating

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Dear Madam / Sir, I am a citizen of Kosovo and regular user of www.thwack.solarwinds.com. I am extremely disappointed to find that I am unable to select Kosovo on the drop-down menu of user profiles for selecting my country on www.thwack.solarwinds.com. As you might be aware, Kosovo has declared independence and so far has been recognized as a country by 100+ UN member states, including United States, UK and the vast majority of EU countries. In attempt to clarify further the Kosovo’s declaration of independence, in response to Serbia’s question on legality of this act, the International Court of Justice on 22 of July 2010 concluded on its decision “that the adoption of the declaration of independence of 17 February 2008 did not violate general international law, Security Council resolution 1244 (1999) or the Constitutional Framework. Consequently the adoption of that declaration did not violate any applicable rule of international law.” (see para. 122 of the Court’s decision: http://www.icj-cij.org/docket/files/141/15987.pdf). This unambiguous wording of the World Court, a principle organ of the United Nations, should be seen as a primary reference when considering any issue with regard to Kosovo’s statehood and its place in international relations. Kosovo has one of the youngest population in whole Europe. We are keen internet users. Please do not deny us our rightful place as part of the global online generation, we simply want to be able to choose the option which best defines where we are from, while using www.thwack.solarwinds.com. Your supportive response would be of invaluable help to overcome a technological barrier that affects online users from Kosovo attempting to utilize www.thwack.solarwinds.com experience as they seek to receive their information in Kosovo. On behalf of myself and Digital Kosovo initiative, I would like to thank you in advance for taking this issue into consideration. Yours Sincerely,

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