Take Action

Select Institution

Name: Skype

Skype is a software application that allows users to make voice and video calls and chats over the Internet. Calls to other users within the Skype service are free, while calls to both traditional landline telephones and mobile phones can be made for a fee using a debit-based user account system. Skype was founded by Niklas Zennstrom and Janus Friis who were also the founders of the file sharing application Kazaa. Skype has also become popular for its additional features which include instant messaging, file transfer, and video conferencing. Skype has 663 million registered users as of 2010. Unlike other VoIP services, Skype is a peer-to-peer system rather than a client-server system, and makes use of background processing on computers running Skype software; the original name proposed “Sky peer-to-peer” reflects this.

Required Action

- Add Kosovo on Drop-Down menu on user profiles.

We suggest changing the email subject above according to your preference.

+ = (Are you human, or spambot ? Enter sum of numbers.)

I want my name to be published in the list of contributors!

After clicking the send button, you will receive an email with the link. Please click on the link to verify that you are the owner of the email that is sending the request. We do this to protect spam and abuse. Only if you confirm the email the letter will be sent.

Status:In Progress
Emails sent: 402

10 October 2013 

Two weeks after we temporarily stopped sending emails to Skype we have opened the case for public again.

 21 September 2013

Digital Kosovo team thanks all the contributors who are sending emails to Skype. Based on their last response, they will update the country list on next Skype update. Their team kindly asked us to stand by for the fix and we will wait for their response. We’ll return to Skype on Sunday, October 05

21 September 2013
Skype team response:

“Thank you for contacting Skype Customer Service.

We understand that you wish to be able to use Skype in your country. We will do our very best to help you.

We have escalated this issue to our development team and are hoping to address it with a Skype update soon. In the meantime, we kindly ask you to stand by for a fix, and we apologize for the inconvenience.

If we need any additional information from you, we will be in touch.

Please stay tuned for updates”

12 September 2013
Skype team response:
“We understand that you would like to include the country of Kosovo in the list of countries of Skype. Rest assured that we will assist you with this.
Thank you for sharing your ideas with us. We appreciate your feedback and will definitely look into it.
We are working hard to implement performance and usability improvements as well as new features. We will inform our departments about your suggestions.”

 04 September 2013
Skype.com case is open for public.
In case of sharing the page via Twitter use @skype as a handle.


You can also use the social network plugins to publicly request Kosovo inclusion in particular institution’s website.

Contact Details

Skype HQ
23-29 Rives de Clausen
L-2165 Luxembourg
Website: www.skype.com
Email: contactus@skype.net
Twitter: @skype
Category: Software plus services
Founded: 2003