Case Scenario 1: Pristina is listed under Serbia, although the map of Kosovo is separate from that of Serbia:

March 4, 2013

xxxxxxxxx (Addressee-Recipient ),
Brussels Airport
BE-1930 Zaventem

Subject: Request for placing Kosovo on official Brussels Airport website.

Dear xxx,

Digital Kosovo is an initiative supported by the Ministry of Foreign Affairs of the Republic of Kosovo, the British Council, and IPKO Foundation. The primary objective of Digital Kosovo is to advance Kosovo’s position in the digital world and, as a result, reduce virtual barriers to travellers to Kosovo and the citizens of Kosovo in web portals around the world.

I would like to draw your attention to your website. At the moment, Brussels Airport’s flight schedule page, has erroneously listed Pristina as a city of Serbia. Pristina is a city in Kosovo and on the map of Kosovo is separated from Serbia. We would profoundly appreciate it if you would kindly accede to our request for an amendment.

Your supportive response would be of invaluable help in meeting Digital Kosovo objectives.

On behalf of Digital Kosovo and our supporting partners, I thank you and Brussels Airport for facilitating the journey of travellers to Kosovo.

Please do not hesitate to contact us should you need further information on this matter.

Yours Sincerely,

Name Surname
Digital Kosovo Activist